Cancellation & Refund Policy
Website Visitors: As a company policy, we do not issue refunds unless a system malfunction caused a problem or your account was terminated without cause.
Chargebacks: When you request a chargeback, the bank that issues your credit card reverses a payment you made to Krelot, and sending is disabled in your account. To resolve the chargeback and re-enable sending, navigate to the Monthly plans or credits page, and re-purchase your order. For more information, contact our Billing Team.
This Agreement Content was updated on 25th December, 2016.